Privacy & Terms
Last Updated: October 5, 2022
At Appliancepross.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and share your information when you use our website and services. It also outlines your rights under the law, including the California Consumer Privacy Act (CCPA). By using our services, you agree to this Privacy Policy.
Who We Are
Appliancepross.com (“we,” “our,” or “us”) operates the website Appliancepross.com (the “Service”). We provide a platform that connects homeowners with local service contractors.
What This Policy Covers
This Privacy Policy describes:
How we collect and use your personal data
How your data may be shared or disclosed
Your privacy rights and legal protections
Key Definitions
You / User: The individual or business using our Service.
Company: Refers to Appliancepross.com.
Affiliate: Any entity controlled by or under common control with Appliancepross.com.
Account: A unique account created for you to access our Service.
Service Provider: Third-party companies or individuals who help us deliver our Service.
Personal Data: Any information that identifies or relates to you as an individual. Under the CCPA, this includes details that can be directly or indirectly linked to you.
Cookies: Small files stored on your device that track browsing activity.
Usage Data: Information collected automatically, such as page visits and site activity.
Do Not Track (DNT): A browser feature that allows users to opt out of online tracking.
Consumer (CCPA): A California resident, as defined by law.
Sale (CCPA): Transferring or disclosing personal information to another business or third party for monetary or valuable consideration.
How We Use Your Data
We use your personal information to:
Operate and improve our Service
Connect you with local contractors and service providers
Communicate with you about your requests
Ensure compliance with laws and regulations
Marketing & Disclosure
Appliancepross.com is not a licensed contractor. We provide a matching service only and do not perform repairs, installations, or maintenance ourselves.
Contractors connected through our Service are independent third parties. Appliancepross.com is not responsible for their work, licensing, or insurance. It is your responsibility as the homeowner to verify a contractor’s qualifications.
Availability of services may vary by location and can change without notice.
Appliancepross.com receives payment for generating leads. We may be compensated when we connect you with a contractor or when products/services advertised on our site are purchased.
Important Notes
All payments for repair, servicing, or installation are made directly between you and the contractor. Appliancepross.com does not collect or process these payments.
We do not endorse or guarantee any specific contractor, product, or service. Always review qualifications and credentials before hiring.
Communication & Phone Calls
Calls made through Appliancepross.com or its partners may be recorded for quality and compliance purposes.
Caller ID information may be shared with our partner network.
By using our Service, you consent to receive electronic communications, including emails and text messages. You can opt out at any time by filling out our contact form.
Compensation Disclosure
Appliancepross.com may receive compensation when you engage with services, products, or contractors promoted on our website. This is similar to how retailers earn revenue by connecting customers with brands.
Your Rights (CCPA)
As a California resident, you have the right to:
Request access to the personal information we collect about you
Request deletion of your personal information
Request that we do not sell your personal information
You can submit these requests through the form provided on our website.
Contact Us
If you have questions about this Privacy Policy or how your information is used, please contact us through our support form on Appliancepross.com.
Professional Consultation
Many products and services are designed to help with common problems. These often include legal, financial, or medical matters. Please note that Appliancepross.com does not provide professional advice in these areas.
If you need legal, financial, or medical guidance, you should consult qualified professionals such as lawyers, accountants, tax experts, investment advisors, or medical practitioners before making any decisions. Nothing on this website—whether written or spoken—should be considered professional advice. You accept full responsibility for any actions you take, decisions you make, or consequences that arise from using any product or service mentioned on Appliancepross.com.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide personal details that can identify or contact you. This may include:
Email address
First and last name
Phone number
Mailing address (Street, City, State/Province, ZIP/Postal code)
Phone call recordings
Usage data
Usage Data
Usage Data is collected automatically while you interact with our Service. This may include:
Your device’s IP address
Browser type and version
Pages visited, time and date of visits, time spent on pages
Device identifiers and diagnostic data
When accessing our Service via a mobile device, we may also collect:
Device type and ID
Mobile IP address
Mobile operating system and browser type
Diagnostic data specific to mobile usage
Tracking Technologies & Cookies
We use cookies and similar tracking tools to monitor activity on our website and improve user experience. These may include beacons, tags, and scripts.
You can choose to refuse cookies in your browser settings, but some parts of our Service may not work properly without them.
Types of Cookies We Use:
Essential Cookies (Session): Required for core functions like authentication and preventing fraud.
Notice Acceptance Cookies (Persistent): Store your cookie preferences.
Functionality Cookies (Persistent): Remember your settings, like login details or language preferences.
Performance Cookies (Persistent, Third-Party): Track website traffic and usage trends, often tied to anonymous IDs. May also be used for A/B testing and ad performance.
You may opt out of targeted advertising from partners like Perfect Audience, AdRoll, and Google Ads.
Use of Your Personal Data
We may use your personal data to:
Provide, operate, and monitor our Service
Manage your account and registrations
Fulfill contracts for products or services you request
Contact you via email, phone, SMS, or push notifications
Send you offers, updates, or promotions (unless you opt out)
Respond to and manage your inquiries
Sharing Your Data
We may share personal data in the following cases:
With Service Providers: For analytics, advertising, communication, or payments.
For Business Transfers: In the event of mergers, acquisitions, or asset sales.
With Affiliates: Our parent company or subsidiaries, under the same Privacy Policy.
With Business Partners: To offer products, services, or promotions.
With Other Users: If you interact in public areas or via social logins, some information may be visible.
Retention of Data
We retain personal data only as long as necessary for the purposes described here. Usage Data may be kept for shorter periods unless required for legal, security, or operational reasons.
Transfer of Data
Your information may be stored or processed outside your state, province, or country. By submitting your data, you agree to such transfers, provided adequate safeguards are in place.
Disclosure of Data
We may disclose personal data in these cases:
Business Transactions: During mergers, acquisitions, or asset sales.
Legal Compliance: To meet legal obligations or respond to authorities.
Protection: To safeguard rights, prevent wrongdoing, protect user safety, or defend against liability.
Security of Data
We take appropriate security measures, but no online transmission or storage system is 100% secure. While we aim to protect your information, we cannot guarantee absolute security.
Processing of Data by Service Providers
Our trusted third-party providers may access personal data only as needed to perform tasks on our behalf. They are prohibited from using it for other purposes.
Analytics Providers:
Google Analytics – Tracks and reports site usage. You can opt out with the Google Analytics Opt-out Browser Add-on.
Clicky Analytics – See their Privacy Policy.
Email Marketing:
We may use your email to send newsletters or offers. You can unsubscribe anytime.
Remarketing:
We may use advertising partners like Google, Microsoft Bing, Twitter, and Facebook to show targeted ads after you visit Appliancepross.com. You can opt out of these via their respective settings.
- For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Your Rights Under CCPA
If you are a California resident, you have the right to:
Be notified about data collection and its purpose
Request access to personal data collected in the past 12 months
Request deletion of your personal data
Opt out of the sale of your personal data
Be free from discrimination for exercising your rights
Requests can be submitted through our “Do Not Sell My Personal Information” page or via our contact form.
Children’s Privacy
Our Service is not intended for children under 13. We do not knowingly collect data from minors. If you believe your child has provided data, please contact us so we can delete it.
Links to Other Websites
Our Service may link to external sites. We are not responsible for their content or privacy practices. Please review their policies separately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
Errors, Corrections, and Changes
We do not guarantee our website will always be error-free or free of harmful components. We may update or remove content, features, or functionality at our discretion.
Contact Us
If you have any questions about this Privacy Policy, please reach out through our support form on Contact us Page Appliancepross.com.